Has Google Dropped TripAdvisor Reviews?
Since a couple of days ago (December 4th) TripAdvisor reviews are no longer showing in Google Maps and Google search results for accommodation.
If you search for “hotels” on Google Maps, then click on the “reviews” for any property, you’ll find that TripAdvisor reviews no longer show for any hotel or B&B. However, reviews for www.booking.com, www.hotels.com, www.concierge.com and other sites that require proof of stay are unaffected and still appear, as well as reviews posted through Google Places.
Obviously this will be a major blow to TripAdvisor as the presence of their reviews in the Google Places/Maps results drive millions of hits to its sites each day. So is this deliberate on the part of TripAdvisor and/or Google, or is it a cock-up?
At this stage is not 100% certain whether
- there is a glitch in Google Places that is preventing TripAdvisor reviews from showing up,
- TripAdvisor has blocked their use by Google, or
- Google has deliberately blocked TripAdvisor reviews.
Questions have been posed on both TripAdvisor and Google forums asking for clarification but up until now both parties are remaining tight lipped.