TripAdvisor Confirms Google Places Blockade Continues

TripAdvisor Confirms Google Places Blockade Continues

TripAdvisor has confirmed what I suggested a few days ago – that despite reports to the contrary, its block on reviews being displayed in Google Places remains intact.

Rumours started circulating a few days ago that TripAdvisor and Google had reached a settlement, but this always seemed to me to be based on anecdotal evidence, with no systematic return to normal service.

Now TripAdvisor confirms the restriction remains. A TripAdvisor spokesperson said in a statement to TNooz:

Despite the rumours, we are continuing to restrict TripAdvisor content on Google Places as we don’t think it benefits users at this time with the experience of selecting the right hotel.

The blockade could well be TripAdvisor’s response to recent changes to Google which mean that it often displays links to its own local business information, Google Places, above the links to other, non-Google content found by its search engine.  Even before this move, TripAdvisor had reported a 10% drop in traffic from Google.

The FairSearch group, of which TripAdvisor is a member, is also lobbying hard against the Google acquisition of ITA Software, which will open the way for Google to take bookings online and threaten the dominance of TripAdvisor and its parent Expedia in the online travel booking market.

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6 responses to “TripAdvisor Confirms Google Places Blockade Continues

  1. It appears that TA fear what damage Google Places might do to their business, so have ‘withdrawn favours’. Strange that, as many of us would like to withdraw our businesses from TA, but are not allowed to . . .

    • Irony on irony – some people have also been praising TripAdvisor and Expedia for being the ‘little guys”, David standing against the Google Goliath.

      • It’s all a matter of perspective, and from where I stand, there is a little giant that refuses to communicate properly with most owners (or at all with me) and a Big Giant who just sent me, automatically and free, my webstats, has allowed me to edit my bit on their site and add photos, easily. Now I’ve got the truth, I want to go . . .

  2. I think TripAdvisor have been a bit to presumptuous this time and have opened up a real can of worms.

    • @Derek I’m not even convinced it hurts Google more than it hurts TripAdvisor – reminds me of the old saying ‘you’ve cut off your nose to spite your face’. 🙂

  3. Pingback: Tweets that mention TripAdvisor Confirms Google Places Blockade Continues | TripAdvisorWatch: Travel Review Sites in Focus --

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